[Resolved]  Snapdeal.com — fake item delivered

Address:Bangalore, Karnataka
Website:www.snapdeal.com

Hi,
I ordered a g-shock casio watch. A fake watch was delivered to me, so i placed a replacemnet request. This time again i recieved the fake product with different design even. I don't know why do they do this. I tried reaching the customer care but can never connect to them. Only automated voice support. I even mailed them but no response. I place a return request, but it hasn't been processed in last 7days. Please provide a number where i can talk to customer executive or provide any resolution. Because of all this snapdeal is loosing all this customer base in past days.
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Oct 18, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2018
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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