[Resolved]  Snapdeal.com — fake product

This is for your kind information that i have ordered maybelline colossal & super black+loreal magique bold & supreme black+lakme eyeconic kajal+lip balms (Pack of 7) for rs,. 281. I have opted for cancellation of the item but as it was dispatched and came to my address for delivery, my colleague on my behalf accepted the order and paid rs. 281. But i am shocked to say that all the products were fake. Do you people have any idea that how dangerous it could be if i apply those kajal on my eyes. You people are playing with people lives. I want my money back. Shame snapdeal. I will spread this message and will definitely see that i can save people from "so called fake snapdeal"
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Feb 10, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jan 09, 2019
Updated by Shimanti Das
My complain is still not resolved
Verified Support
Jan 10, 2019
Snapdeal.com Customer Care's response
Dear Shimanti,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

I got a certificate of achievement with 100000 cash in my home address.This as a part of their anniversary.Two month back i got message like prizing safari car.

Snapdeal.com Customer Care's response, Jan 10, 2019
Verified Support
Dear Firos,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
I have ordered fastrack watch throw snap deal shopping. But i have delivered other wrong item so reaturn policy bad and i have issues reaturn this product. I have delivered wrost and wrong item .so i will reaturns my money and shap deal product reaturns..., ...
...mmmmm... ...
Mansukh Bhola Ahir's reply, Jan 3, 2019
Wrong item delivered
Mansukh Bhola Ahir's reply, Jan 3, 2019
Froud company snap deal
Snapdeal.com Customer Care's response, Jan 11, 2019
Verified Support
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Snapdeal.com Customer Care's response, Jan 11, 2019
Verified Support
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I have ordered lucky jewellery ethnic marron gold plated padmavati jewellery through snapdeal . i didn't like the product .product quality is very poor, its not match with prize.its prize only 400 rupees, snapdeal showing 4000 so i raised a return request many times. The app shows the return request will be reviewed by 24hours but now its 10 days no change in the status. Please kindly solve the issue asap.
Snapdeal.com Customer Care's response, Jan 15, 2019
Verified Support
Hi Ruchi,

Sincere apologies for the unpleasant experience. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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