[Resolved] Snapdeal.com — fake product | |||
Ordered cosmetics at snapdeal and the products received were duplicate. No batch numbers and the packing itself shows huge difference from genuine product. These were Bany lips 2 Colossal kajal 2 Eyeconic kajal 1 Loreal magique kajal 2 All worth 314 rs. Not a deal at all. Big competitors from online shopping industry offer genuine products and snapdeal is selling duplicate. Disappointing Was this information helpful? | |||
Jun 13, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support May 13, 2019 Snapdeal.com Customer Care's response Hi Komal! We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority. Thanks! Team Snapdeal | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Got a return pick up msg for this order.
But i fail to understand if the sellers are verified for genuine products or its solely customer's discretion to object such deliveries by snapdeal