Snapdeal.com — False price of product

I have ordered light lamp on snapdeal site. When i received the product, there was not even a single resemblance between product and the image used for representation on the site. I was even more exhausted when i found product not working even more frustated at last by seeing orignal mrp of product was 45 rupees but snapdeal charged 298 rupees. What should i call this a fraud or mistake.
I want my issue to be resolved immediately
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Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2020
Snapdeal.com Customer Care's response
Dear Anil,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Sep 15, 2020
Updated by Anil557
Snapdeal customer service and support is so unresponsive and inconvenient.
I am regretting my choice for choosing snapdeal
It's been 4 days that I had posted complaint.
But my concern hasn't been solved 0 %.
Shame on you snapdeal for such a fraud.
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