[Resolved] Snapdeal.com — fossil watch - order id [protected]

dip21

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 400065

I had ordered a fossil watch which was delivered on january 14, 2019.

To my surprise it was just a empty box with no watch in it!

Is this some kind of a joke?

I tried reaching customer care. However it seems there is no way i can talk to them.

I need a refund with an apology for such bad service. This was supposed to be a gift for someone and this turns out to be nothing.

Thanks,
Dipankar

+1 photos

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Feb 19, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal