[Resolved] Snapdeal.com — Fraud by snapdeal seller

prabhat561

from Lala, Assam

Address:	Surat, Gujarat, 834005
Website:	snapdeal

Sanpdeal please solve my complaint no. 40729001.
Snapdeal seller fraudly delivered me wrong item. He took my order. And delivered me wrong item from other source. Then he cancelled my original order in snapdeal after i recived wrong item . Then my original order get closed. So i am not getting any return/replace policy of snapdeal. How can a seller cancel order after showing ready to dispatch. Snapdeal you have fake sellers. Why the seller didn't cancel order earlier? He canceled order after showing ready to dispatch then after 5 days . He just canceled it on delivery date after i cod his wrong product.

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Apr 27, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

Snapdeal.com Customer Care's response Dear prabhat561,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal