[Resolved]  Snapdeal.com — fraud call

Address:Kota, Rajasthan, 324010

I recently received a call in the name of snapdeal saying under promotional offer we are giving gifts to customers like tv, fridge, washing machine, iphone, dell laptop white edition, with a condition that i have to make an order amounting to 4ooo buy ordering 3 or less products. These products not to be ordered from website or app, but to be informed then directly and make a payment online, preferably paytm (As discount provided here). At this point only 4k payment criteria was told, nothing else at all.
Later next day they said order is ready but you have to pay gst from your side so that order is approved, within an hour we will refund it into your account. After giving their said amount, they said no you shouldnt have paid 12k, but 11, 999 as the exact figure so that order is approved.
Eventually they extracted 36k saying that if you dont give order will be stuck and kept on hold. No refund was possible.

So they were opening their cards slowly, one after another.

I waited since it was mahashivratri that may be it is causing it to delay.
Now its 14 february, their numbers are off.

These are the numbers -
[protected] (Received by vivek kumar)
[protected]

These are the paytm numbers (Of so-called snapdeal)
[protected]
[protected]

These are the bank account details -
A/c holder name - manoj rajkumar (Who is so-called distributor)
A/c no. [protected]
Ifsc cbin0283734

Another account -
A/c holder name - somnath kharwar
A/c no. [protected]
Ifsc sbin0003721

Posted a picture for the sake of example. I have many such screenshots which i can produce.

This incident made me realise how grave it can be to trust a name.
I do not desire any gifts et al. I kindly request you that please clear my loss. So that i can carry forward my trust in shopping with snapdeal in future smoothly.

I have emailed mr. Kunal bahl this morning.

Himanshi
Contact [protected].
+1 photos
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Mar 19, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2018
Snapdeal.com Customer Care's response
Dear Evelyn Silver,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal
Complaint comments 

Comments

Yes I have same incident somnath kharwar may be leader of fraud gang or may be fake account
I lost 4198 7 feb

Hemant Paneri's reply, Mar 12, 2018
Paytm is unable to refund although I complain immediately after transaction but paytm block after 7 hrs so amt consumed very careless and poor 3rd class service paytm support paytm is untrusted wallet show fake name as real
Snapdeal.com Customer Care's response, Mar 14, 2018
Verified Support
Dear Hemant Paneri,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

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