[Resolved]  Snapdeal.com — fraud calls & information leaked

It is surprising and really very annoying that my details are not safe with snapdeal i am getting fake calls and messages from numbers who claim that they are from snapdeal and they had all my information about my orders and they are offering a tata indica to me as a lucky draw winner for which i was told to to deposit a certain amount this means my contact has also been leaked out from your office i shall take this matter up on all media & social sights
And more so ever when i personally went to register a complaint at your gurgaon office i was not allowed access and the guard connected me on a call to some lady who was not at all concerned about the matter she said we are working on it shame on you snapdeal for sharing my personal information
I shall surely take up this matter and will also register a complaint
Was this information helpful?
No (0)
Yes (0)
Jul 17, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2018
Snapdeal.com Customer Care's response
Dear Rohit,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls/sms.

Regards,
Team Snapdeal
Complaint comments 

Comments

I'm ordered TATA sky Setup box my Suborder ID.[protected], I'm very disappointing experience when we open the packing and got an empty box (Only invoice) no product.

anvesh raj's reply, Jun 13, 2018
Not Solved Still now
Snapdeal.com Customer Care's response, Jun 16, 2018
Verified Support
Dear Anvesh,

Sorry for the inconvenience caused to you. Our team got in touch with you and were able to address your issue.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information