[Resolved] Snapdeal.com — fraud scratch & win coupons and letter received from snapdeal | |||
On 15/01/2020, i had received letter & two coupons from snapdeal.com in the name of my father, one coupon is a certificate of achievement & second coupon is a redemption code inside with scratch cover, when i scratched the coupon it was mentioned "you won - ₹10 lacs & sms code: 704flp" also they had told to sms code on the helpline number mentioned below on letter & coupon. Helpline number: "[protected]". I got doubt about fraud letter when i saw they wrote "please don't call the snapdeal.com customer care number & that is only meant for taking orders & providing post sales support". Then i quickly search 🔎 on google about "snapdeal.com scratch & win", then it was shocking to see first preference of fraud complaints in the name of snapdeal.com, So i decided to post about this fraud scam, which may create awareness amongst all who may be victim in future. Was this information helpful? | |||
Feb 16, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 16, 2020 Snapdeal.com Customer Care's response Dear Jay, Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal | |||
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