[Resolved]  Snapdeal.com — fraud scratch & win coupons and letter received from snapdeal

Address:Kharodi, Malad-West, Mumbai, Mumbai City, Maharashtra

On 15/01/2020, i had received letter & two coupons from snapdeal.com in the name of my father, one coupon is a certificate of achievement & second coupon is a redemption code inside with scratch cover, when i scratched the coupon it was mentioned "you won - ₹10 lacs & sms code: 704flp" also they had told to sms code on the helpline number mentioned below on letter & coupon. Helpline number: "[protected]".

I got doubt about fraud letter when i saw they wrote "please don't call the snapdeal.com customer care number & that is only meant for taking orders & providing post sales support". Then i quickly search 🔎 on google about "snapdeal.com scratch & win", then it was shocking to see first preference of fraud complaints in the name of snapdeal.com,

So i decided to post about this fraud scam, which may create awareness amongst all who may be victim in future.
+5 photos
Was this information helpful?
No (0)
Yes (2)
Feb 16, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2020
Snapdeal.com Customer Care's response
Dear Jay,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information