[Resolved] Snapdeal.com — fraudulent products

simonkalaiselvan

from Korampallam, Tamil Nadu

Address:

Chennai, Tamil Nadu

Dear team,

I have ordered an nike shoes worth rs.2500 on snapdeal, since they have mentioned as genuine products only snap deals with but i have been received an fake product also i am asking snapdeal to refund but customer care team is not responding i need my full amount to be refunded.

Also i contacted them via twitter and email no response from snapdeal, they simply telling they tried to contact me but no single call has been received yet bogus site

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Feb 15, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Snapdeal.com Customer Care's response Dear Simonkalaiselvan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Jan 10, 2019

Updated by simonkalaiselvan Okay waiting for the proper updates from you.

Verified Support

Jan 11, 2019

Snapdeal.com Customer Care's response Hi Simonkalaiselvan,

So sorry that this is taking time. But I just checked, it is definitely being worked on. Thanks for your patience.

Regards,
Team Snapdeal

Jan 11, 2019

Updated by simonkalaiselvan New order has been placed I hope this time I will receive an genuine nike product from you guys