[Resolved] Snapdeal.com — getting duplicate product instead of original | |||||
My name is vikash prasad. My complain is against snapdeal company. I think snapdeal people have started cheating their client this is not for the first time i am facing this problem I made three different order through snapdeal My 1st order is [protected] I order for black nike flip flop which was having dark orange color nike sign on top of the slipper. I have not received that product which i actually ordered for i have received one black nike slipper which was having red color nike sign n it was not given to me on nike box. Then how can i trust that this is a original nike product. I would like nike as brand to see into this matter so that there customer dont get cheated by such fraud company It was looking like dublicate one i wanted to return that product but they are not ready to return it nor they want to refund it. I dont understand when i am paying original product why i am not getting the original product The seller name is high flyer from new delhi 2. My second order is [protected] it was for nike brown slipper isntead of brown color i have received some neon color slipper which was of sub standard qulaity. I have been using nike slipper from long time n i no that nike doesnot give such poor qulaity product and the nike box which i hvae received with that box nothing was written in it apart from nike logo.in nike box everything is written like size n price but in this box nothing was written. The seller name is cra traders and retailers 3. My third order id is [protected] one black nike track pant in this order i was facing size issue but they said they wont take it back nor they will return the money inspit of that it is written in their return policy that it can be written within 7days without any hassel. I would like nike and consumer forum to take strict action against this company so that they dont cheat there customer and they dont go against their return policy Kindly help me to get my money back. Was this information helpful? | |||||
Dec 4, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Oct 25, 2017 jeewa's response Sir Please my item how are late ? Mosaic Khall Batta-150 Ml Verified Support Nov 01, 2017 Snapdeal.com Customer Care's response Dear Vik322, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal Verified Support Nov 01, 2017 Snapdeal.com Customer Care's response Dear jeewa, Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you. Regards, Team Snapdeal | |||||
3 Comments | |||||
Comments
Dear sir, madam
I have return request my package done but till my package is not pickup y not I request you pickup my package fast and give me refund fast and update my pickup details in my account fast and u email
Order I'd [protected]
My name is piyush
Call me. [protected]
I have return request my package done but till my package is not pickup y not I request you pickup my package fast and give me refund fast and update my pickup details in my account fast and u email
Order I'd [protected]
My name is piyush
Call me. [protected]
Snapdeal.com Customer Care's response, Nov 1, 2017
Verified Support
Dear yush,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal
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Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal