Snapdeal.com — Good not delivered for order no.[protected]

Address:East Khasi Hills, Meghalaya

The order for Beetel M51 Landline Phone (product code [protected]) was placed on 20/2/2015 at the snapdeal.com website and an amount of Rs.581/- was paid. Product was due for delivery on or before 26/2/2015. After the due date enquiry was made to [protected]@snapdeal.com. To which Mr.Dhingra promised to get back after 48 hours. The same of the couries and AWB no. and their e-mail address was provided. I emailed the courier at the specified e-mail address. But got no reply. Since it has been more than 12 days I would like to cancel the order and request you to refund the cash back to my debited account. Regards, PPDey
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear PPDey,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Sir,

The snapdeal.com has finally delivered the item ordered to-day at 3pm.

Thank you,

P.P.Dey
Dear Partha Pratima Dey,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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