Snapdeal.com — have got an old product n' part r missing

 
1 Review
Shahjahanpur, Shahjahanpur District, Uttar Pradesh, India
 shiv123123 on Feb 21, 2019
Hi i shopped from snapdeal n' bought jbl go 2 but i got an old and already used product n' its part r also missing. When i unboxed it then i saw the condition of box was very dirty and it was already broken. So i mn't happy with this product i started return process but the track order is showing (Return request closed) n' there wasn't any warranty card even if it was mentioned in items description. Why it's not returning.

Complaint Status


[Feb 21, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Updated by shiv123123, Feb 21, 2019
this the old product
Verified Support
Snapdeal.com Customer Care's response, Feb 21, 2019
Hi shiv123123,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    Snapdeal.com - have got an old product n' part r missing