[Resolved] Snapdeal.com — herbal henna

435Rechtenofconsumenten

from Chennai, Tamil Nadu

Address:	New Delhi, Delhi
Website:	Snapdeal.com

Ordered :vlcc herbal henna 100g." as per snapdeal description.
So assuming it is mehendi powder one buys it. There is no list of ingredients or picture of the other sides of the packaging, for the consumer to check before buying.

On arrival, ingredients on package, list a lot of additives, including chemicals: parabenes. Parabenes cause cancer.
Product is still sealed in original packing.

Emailed snapdeal helpdesk.
Snapdeal email reply, item not refundable.
Misselling and consumer misuse.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Dec 31, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

Snapdeal.com Customer Care's response Dear customer (435Rechtenofconsumenten),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal