[Resolved] Snapdeal.com — I have not received my refund amount

Anurag6

from Delhi, Delhi

Address:

Vidhyarthi Nagar pukhrayan kanpur dehat, Vidhyarthi Nagar pukhrayan kanpur dehat, Ramabai Nagar, Uttar Pradesh, 209111

Sir maine snap deal se online shopping ki thi jiski transaction date 27.06.2019 or 01.07.2019 and amount 484, 544 ka hai jisko snap deal company ne refund kiya hai date 28.06.2019 or 03.07.2019 ko jiski jankari mujhe app or email se di gai hai par mere bank account me credit nahi ho pane ke karan maine bank or bank customer care me complain ki lekin bank or customer care wale bol rahe hai ki snap deal walo ne refund kiya hi nahi hai please help me.
Name anurag kumar tripathi
Debit card no. [protected]
Reference no.[protected],[protected]
Mobile no. [protected]
Email. [protected]@gmail.com

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Sep 26, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

Aug 23, 2019

Snapdeal.com Customer Care's response Dear Anurag!

So sorry to disappoint you. We'll get this checked and have my team contact you right away.

Thanks!
Team Snapdeal