[Resolved]  Snapdeal.com — i have order a product when it was in offer price.. but they cancelled it

Address:Allahabad, Uttar Pradesh, 211016

I ordered lajree designer grey georgette semi stitched suit when it was in offer price rs528.. But they cancelled it saying that it was out of stock.. And now it is showing on snapdeal that lajree suit become of rs 1899..
They have cheated with me.. They are giving me refund but i want my order in that price only which is rs 528.
They said because of any seller issue they could not deliver that product.
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Dec 1, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Snapdeal.com Customer Care's response
Hi Mahi,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Verified Support
Oct 24, 2018
Snapdeal.com Customer Care's response
Hi,

Hope you're doing well. We're working on your issue. Please allow us some time, we'll share an update with you.

Thanks!
Team Snapdeal
Verified Support
Oct 31, 2018
Snapdeal.com Customer Care's response
Dear Mahi,

We completely understand that you wanted this order, but really sorry that we couldn't make it this time. Please treat this as one of the rare instances as we at Snapdeal strive for excellence and a hassle-free experience for our customers. Further, we've noted a feedback in this regard & we'll ensure such instances are not repeated in the future.

Regards,
Team Snapdeal
Complaint comments 

Comments

Whenever i do purchase, these fraud guys are calling me and saying like, you got the gift you have to pay 10000 around.How they are getting my snapdeal account mobile no?.The guy is calling from this [protected].You guys are somehow leaking customer no?You have to take serious action and stop this nonsense.
After placing an order of Fastrack watch on Snapdeal this fraudulent calls started ..asking Bank details saying that you have won prize and all... I think our details after ordering online on Snapdeal are getting leaked. Please look into this issue seriously.

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