[Resolved] Snapdeal.com — I have ordered a product from snapdeal and did not receive it
Bengaluru, Bangalore District, Karnataka, India
Sasaichandra on Dec 17, 2018
I have ordered a product from snap deal few weeks ago and i did not receive the product yet. The product tracking say it got delivered. I dont undeerstand the fact i am not able to contact the team and there is no option to choose the "did not receive" option in help portal of snapdeal.
This is disappointing that there no support provided after sending several email to snapdeal no response or calls received.
Pathetic and feels like its a scam.
Details of order :
Order id: [protected] (1 item)
Placed on 02 dec, 2018
Mob : [protected]
Complaint marked as Resolved Jan 23, 2019
[Dec 17, 2018] Snapdeal.com customer support has been notified about the posted complaint.
Verified SupportSnapdeal.com Customer Care's response, Dec 18, 2018
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
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