[Resolved] Snapdeal.com — I received incomplete order but courier charges for full.

tbargal

from Mumbai, Maharashtra

Website:

Snapdeal.com

I ordered 2 watches from snapdeal.com (invoice no S77380/19/40078) dispatch no [protected]. And package amount RS 1234. I have recieved only one watch in that parcel and Currier charged amount for 2. I received product of value RS 545 and which I didn't recieved is of RS 725. And the product I recieved is doesn't look genuine also. I want refund for my order. And how could you charge for the product u never sent.
Such a bad service from snap deal.

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Sep 15, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

Snapdeal.com Customer Care's response Dear Tushar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Aug 14, 2019

Snapdeal.com Customer Care's response Dear Tushar,

Hope you are doing well.

We wish to inform you that the refund against your order from our end has been completed.

Regards,
Team Snapdeal