[Resolved]  Snapdeal.com — I want to replace the shoes I ordered

Address:Rajnandgaon, Chhattisgarh, 491441

I ordered 1 pair of shoes (Adidas yeesy boost) from snapdeal and when i opened it the both shoes were right sided and the shoes box is also damaged and thus i want to replace them, my email is [protected]@rediffmail.com, and kindly replace my shoes i cant wear them. And i am not able to sent replacement request as its showing replacement request canceled closed.
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Snapdeal.com Customer Care's response
Hi Achelous,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information