[Resolved] Snapdeal.com — Ideale cook & serve 9pc blue set
BhBhaswati Lahiri on Sep 9, 2016
I had requested earlier for replacement. The courier took back the product on 31st August. Tracking was showing the replaced product had been dispatched on 2nd September and it was in transit. But today when I am checking the tracking record Snapdeal account is showing "no order was placed"
I am afraid of loosing my product. If it is a fraud I will go to the consumers' forum with all my payment documents.
If tit is not ppssible to replace, I demand a Refund.
Complaint marked as Resolved Oct 17, 2016
[Sep 13, 2016] Snapdeal.com customer support has been notified about the posted complaint.
Verified SupportSnapdeal.com Customer Care's response, Sep 13, 2016
Dear Bhaswati Lahiri,
We understand the plight. We will get the issue checked and update you at the earliest.
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