[Resolved] Snapdeal.com — I'm complaining about after sale service.

Vikram743

from Satara, Maharashtra

Website:

www.snapdeal.com

I have ordered a fitness watch from snap deal, when i received the product it was damaged so i send a replacement request to the company but by mistakenly i canceled the replacement product so i tried again to replace it but they are not replacing it. They are telling that the replacement request is closed. Now i have an damaged watch and it is of no any use and the replacement request is send on the day of delivery on the moment i saw the damaged watch. But they are not helping me and there automated customer service care is of no use.

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Feb 10, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2019

Snapdeal.com Customer Care's response Hi Vikram,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal