[Resolved]  Snapdeal.com — inconvenience in returning product.

In the process of refunding a product, a power bank which i wanted to replace the ifsc code is showing an error that it is invalid but i have checked it thoroughly and it turns out to be correct.

Even the product seems to be very old and used and the product description was very wrong and different from the recieved product. Snap deal has given too much inconvenience in the process of returning the product and asking for a refund.

The error shows that the ifsc code is invalid but it is the exact code for my bank account. I expect snap deal to rectify this and please help me.

I have also entered incorrect ifsc code and then also return request is accepted. Now i cannot do anything. Help me out of this.
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Apr 20, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Snapdeal.com Customer Care's response
Dear Narayani Gupta,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal
Mar 20, 2018
Nikhillll's response
Order number[protected]
ID [protected]
Product description Krishna fashion white net semi stitched lehenga free size rs999

Abhi tak mera paisa mere account main nhi aaya hai
Mar 20, 2018
Nikhillll's response
Mera paisa nhi papis kiya to upbhogta foram main complante darj karunga

Complaint comments 

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Order number[protected]
ID [protected]
Amount Rs. 999
Abhi tak bank account main nhi aaya hai

Snapdeal.com Customer Care's response, Mar 21, 2018
Verified Support
Dear Nikhil,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal

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