Snapdeal.com — Infocus bingo 21 heating problem in charger in mobile charger is heating and camera is not 8 megapixel

 
6 Reviews
New Delhi, New Delhi District, Delhi, India
 Brijeshkr
Respected sir/madam,

Sir, i purchase infocus bingo 21 mobile on snapdeal i received mobile and i will try feature of mobile, mobile camera is not good (Not 8 mega pixesl photo attached) and mobile charger is heating on charging also mobile heating very hard sir jis den deliver received ke 18.03.2016 use din night me return ke liya complaint snapdeal.com par kar de aur sanp deal care se bhi bat ke unone kaha enginer visit ho jaige apka paisa safe ha pare abi tak enginer visit nahi hui hai phone kare pare customer care kehte hai upne phone pic nahi kiya to maina alter nate no. Bhi diay but mare pass ko engineer ka phone nahi aya but [protected], [protected] call ai the surve call customer care kahte hai app ke request dall de gai hai but till date koi envineer visit nahi hui muja bahut parsane hot rahi hai sanp deal customer care se bat karete karte mare mobile sare paisa khatam ho gaya sir maine barei muskil se emi pare ye phone liya hai mera sapna poora nahi huwa ye phone thik nahi hai… mera insurance bhi nahi hai ya garm ho kare kahi phat gaya to mai kaya bahut jan mall ka nukasan ho sakta hai… app se nivadan hai mer prolem ka samadhan karaya jai..

Brijesh kumar


A refund request is under process (Ticket id :[protected]
Order id: [protected]
Placed on order 15 mar, 2016 received 18.03.2016 complaint 18.03.16 on sanpdeal

Not satisfied with the item received?

Complaint Status


[Mar 31, 2016] Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Dear Brijesh (Brijeshkr),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
I purchase the infocus bingo 21 mobile through Snapdeal, there is problem in receiver speaker volume. I am unable to hear anything if speaker is on we can answer the call otherwise I would not hear anything and mobile charger is heating on charging also mobile heating very hard. I think this is a defected piece that's why I want to return this mobile.
I have raised a concern to refund my money on dated 28-Mar-2016 with Reference no: 21475687, but till now no response from Snapdeal

Dear Mohit Khatri,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Hi Brijesh (Brijeshkr),

Hope you are doing good.

We hope your concern is resolved. Please write to us at [email protected] in case you need any assistance.

Thanks,
Team Snapdeal
Dear Mohit,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

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    Snapdeal.com - Infocus bingo 21 heating problem in charger in mobile charger is heating and camera is not 8 megapixel