[Resolved] Snapdeal.com — item delivered duplicate

Vandana Parhak

from Ahmedabad, Gujarat

Address:

390014

We have ordered lakme 9to5 primer+ matte gajri colour lipstick by snapdeal. But lipstick which we received is duplicate. This item was dispatch from bihar. Price of this item is 369 + 30 shipping charge. Further we want to know is there any contract despatch from snapdeal deal bihar patna. Then it's very difficult to believe on lakme brand. It's not the matter of rupees but attachment with lakme brand.. So kindly take appropriate action.

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Apr 18, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Mar 07, 2018

Updated by Vandana Parhak We got the item duplicate so please take appropriate action

Verified Support

Mar 08, 2018

Snapdeal.com Customer Care's response Dear Vandana Parhak,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Verified Support

Mar 16, 2018

Snapdeal.com Customer Care's response Dear Vandana Parhak,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal