[Resolved] Snapdeal.com — item delivered duplicate

 
1 Review
 Vandana Parhak on Mar 7, 2018
We have ordered lakme 9to5 primer+ matte gajri colour lipstick by snapdeal. But lipstick which we received is duplicate. This item was dispatch from bihar. Price of this item is 369 + 30 shipping charge. Further we want to know is there any contract despatch from snapdeal deal bihar patna. Then it's very difficult to believe on lakme brand. It's not the matter of rupees but attachment with lakme brand.. So kindly take appropriate action.
Complaint marked as Resolved Apr 18, 2018

Complaint Status


[Mar 07, 2018] Snapdeal.com customer support has been notified about the posted complaint.
Updated by Vandana Parhak, Mar 07, 2018
We got the item duplicate so please take appropriate action
Verified Support
Snapdeal.com Customer Care's response, Mar 08, 2018
Dear Vandana Parhak,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal
Verified Support
Snapdeal.com Customer Care's response, Mar 16, 2018
Dear Vandana Parhak,

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
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    Snapdeal.com - item delivered duplicate