[Resolved] Snapdeal.com — Item not delivered since long long time gone

shingalashailesh

from Noida, Uttar Pradesh

Address:	560037
Website:	www.snapdeal.com

Hi,

I have ordered xiaomi redmi note 3 tempered glass screen guard (order id: [protected]) by prixcracker from snapdeal on 28/07/2016, they send wrong and damaged product, i have returned product but they still not have send back new product, so many times i called but they do not have any answer and telling we will get back to you within 24 hours, our team will contact to you, but nobody after that contacted,

According to snapdeal they send item by vulcan courier, they have one number which is not working at all (+[protected], more than 15 days over, i have not received item, i do not know when i will get or not?

Napdeal does not have any proper working courier prater contact detail.

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Aug 23, 2016

Complaint marked as Resolved

After so many calls, finally i got my item

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2016

Snapdeal.com Customer Care's response Dear shingalashailesh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Aug 19, 2016

Updated by shingalashailesh Snapdeal is not doing anything, again they changed delivery date from 27 august 2016, if you do not want to deliver why you make fool to public, directly why are you not telling, when will you deliver after 2-3 years or after close your company?

Verified Support

Aug 20, 2016

Snapdeal.com Customer Care's response Dear shingalashailesh,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

Aug 20, 2016

Updated by shingalashailesh when are you going to closing your snapdeal dukan ? you are copy pasting same line again and again but not solving problem

Verified Support

Aug 22, 2016

Snapdeal.com Customer Care's response Dear shingalashailesh,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

Verified Support

Aug 23, 2016

Snapdeal.com Customer Care's response Dear shingalashailesh,

Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we can assist you better.

Regards,
Team Snapdeal