[Resolved]  Snapdeal.com — jbl charge 3

Address:Ghaziabad, Uttar Pradesh, 201001

I ordered a jbl speaker and when it came it turned out to be fake!
I then requested a return yesterday which was closed without any reason today?!

The sound quality is really bad, i ordered it for 3.2k, i used to believe that snapdeal was a secure marketplace and didnt sell fake products? There was a trust, which is now broken.

I need my refund.
Was this information helpful?
No (0)
Yes (0)
Apr 30, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2019
Snapdeal.com Customer Care's response
Hi Anant

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Mar 20, 2019
Updated by Anant16
No action has been taken yet
Verified Support
Mar 22, 2019
Snapdeal.com Customer Care's response
Dear Anant,

We value the importance of your concern. We’re working on the issue & shall update you on this soon.

Regards,
Team Snapdeal
Complaint comments 

Comments

Product not deliver in my pincode and my amount 1000 minas not refund me my money in my account Pls refund me

Snapdeal.com Customer Care's response, Mar 20, 2019
Verified Support
Hi Jayesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information