[Resolved] Snapdeal.com — lacoste sunglass black aviator sunglasses order id - [protected]

shivakumar Bhimavarapu

Address:	560077
Website:	Sanpdeal

I have order lacoste sunglass but the product is different from what it has mentioned in the descriptions and image on the website. So, i submitted the return request on the same day of delivery. Pickup guy keep on delaying to come and pickup the sunglass after multiple follow-up they picked up the packet but a 2 weeks i got a email saying your return request has be declined by the qa team. I sent an email to them asking for the reason but no response from them. As a reminder i sent email on 19th october know how to take this forward, either they will return or refund.

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Nov 26, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Snapdeal.com Customer Care's response Hi Shivakumar,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal