[Resolved] Snapdeal.com — Lambency blue biker jacket/regarding refund of defective product

Ashu Dhiman

from Pehowa, Haryana

Address:	Panchkula, Haryana, 134116
Website:	snapdeal.com

Dear sir,
I have purchace a lambency blue biker jacket from your snapdeal on 13feb 2017 sub order id -[protected]. The product is delivered to me on 27 feb 2016. When i open that package i found the product defective the colur difference in back side and small cut in back side on the top.when see in light the colour difference is clearly visible i return that product on 28 jan .but still the refund is not given to me .when i call the customers care they refuse to give refund they said that the product is not defective.i request them for quality check..they give me diff diff information regarding refund .Now, I think that the material supplied through Snapdeal is worst in quality and snapdealhas no control in quality check. No doubt, both the seller and snapdeal together are misleading and cheating the customer.i call too your customer care so many ..please give me the refund of that as soon as possible. Its allready to late . consumer helpline docket no-148400. Registered no [protected] alternate no [protected]
Regards,
Rahul Dhiman
[protected]

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Mar 16, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Feb 05, 2017

Updated by Ashu Dhiman Dear sir,
I have purchace a lambency blue biker jacket from your snapdeal on 13feb 2017 sub order id -[protected]. The product is delivered to me on 27 feb 2016. When i open that package i found the product defective the colur difference in back side and small cut in back side on the top.when see in light the colour difference is clearly visible i return that product on 28 jan .but still the refund is not given to me .when i call the customers care they refuse to give refund they said that the product is not defective.i request them for quality check..they give me diff diff information regarding refund .Now, I think that the material supplied through Snapdeal is worst in quality and snapdealhas no control in quality check. No doubt, both the seller and snapdeal together are misleading and cheating the customer.i call too your customer care so many ..please give me the refund of that as soon as possible. Its allready to late . consumer helpline docket no-148400 alternate no 96468995
Regards,
Rahul Dhiman

Verified Support

Feb 08, 2017

Snapdeal.com Customer Care's response Dear Ashu Dhiman, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal

Feb 08, 2017

Updated by Ashu Dhiman sir my issue is not resolved yet.

Feb 11, 2017

Updated by Ashu Dhiman I request to all .don't buy a single product from the snapdeal .snapdeal is a fraud company. All the commitment the make all are fake

Verified Support

Feb 13, 2017

Snapdeal.com Customer Care's response Dear Ashu Dhiman,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal