[Resolved] Snapdeal.com — laptop charger

[Resolved] Snapdeal.com — laptop charger

C Customer_123

Placed an order on 02-Nov-2018 @snapdeal. Order supposed to be delivered on 08-Nov-2018. But without attempting delivery they updated as delivery failed and pushed delivery date to 12-Nov-2018. Now suddenly status changed as delivered but haven't received the product yet. Snapdeal customer care is not reachable there is no resolution provided. Reached Snapdeal customer they are asking for more time just to look into the issue not sure they will deliver the product. No calls were made about delivery eventhough have constantly called Snapdeal to check the delivery status. Now suddenly updating status as delivered seems like they are doing this to cheat customers and commit fraud. Was this information helpful? No (0) Yes (0)
Dec 17, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Nov 13, 2018 Updated by Customer_123 ORDER ID [protected] Verified Support Nov 15, 2018 Snapdeal.com Customer Care's response Dear Customer, We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority. Thanks! Team Snapdeal Nov 16, 2018 Updated by Customer_123 Already shared in the comments section read thoroughly before posting a reply. It had been 4 days no reply keep my product and my money. It was my mistake ordering from a crappy eCommerce site to begin with.
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