[Resolved] Snapdeal.com — Late delivery of product

bipinkumartkod

from Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	snapdeal.com

I ordered an Acer Laptop ( Order ID: [protected]) on 30 December under the benefits of Snapdeal gold which was scheduled to be delivered by 1st of January. And it's 6th today and the product has not been delivered yet. Calling your customer care has become a headache for me. There is no contact info available for courier company. On 6th January your site is showing that the product will be deliver on 5th January(9am-1pm). Most of your customer care executive ask for 48hr time for deliver. I order the product on 30th December but on 31st December there is offer of 5% instant discount. I didn't cancel the product because it will delay the product by 1 or 2 days. But now i fell cheated as I neither get any discount offer nor a good service.

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Feb 7, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Snapdeal.com Customer Care's response Dear bipinkumartkod,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal