[Resolved] Snapdeal.com — led tv fraud by snapdeal and its dealer | |||||
We ordered sony led full hd smart tv from snapdeal by paying full amount on 7th october 2017. Even before they could deliver the product i sniffed something fishy and send them mail asking it it was original sony tv or not... Snapdeal never bothered to reply. Instead they courier the tv on 18th october after following up with them. Within in 2 minutes of opening the shabbily packed box, we realised it is a bogus tv from a dealer in dehradun... Within 5 minutes on 18th october itself we submitted return and refund ticket. It is 24th october and till now they have not refunded my money... If i can pay full money before receiving tv, they should refund my full money first when they are capable of sending a bogus tv... Was this information helpful? | |||||
Nov 28, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Oct 25, 2017 Updated by gvnarayan snapdeal and its dealer has packed bogus "SMART" brand TV in a sony bravia box and sent to us a day before diwali... these cheaters have spoiled our family diwali festivity and also our LED happiness...to do away with insults to snapdeal, they SHOULD FIRST REFUND 24905rs and then pickup the crap to prove their credibility... because we as believing customers pay them in full and they wait for courier excitedly for 12-15 days and worst is then see their cheating...these guys should learn to believe customers now... let them believe me and first pay back our full money and then pick up the bogus product... we do not need it anyways... these cheaters are unable to even give invoice once they have been caught red handed...see added image...  Oct 27, 2017 Updated by gvnarayan You put TRUSTPAY promise in your website - TIME for you to prove it..My login page is not allowing us to update the pickup schedule... Whereas you keep sending sms about pickup everyday. Rather you can credit 24905 into our account to prove your credibility and then pick then pickup the product... REMEMBER WE PAID YOU FULL MONEY OF 24905 THROUGH OUR CREDIT CARD BELIEVING JUST FOR YOUR NAME - SNAPDEAL - EVEN BEFORE GETTING THE PRODUCT. YOU DELIVERED THE PRODUCT 12 DAYS AFTER RECEIVING OUR MONEY... COME ON SNAPDEAL PROVE YOUR credibility... if you want your credibility and trustpay promise to be written positively in bold and big in your reviews sites... Narayan Chitra relatives friends and many others...  Verified Support Oct 27, 2017 Snapdeal.com Customer Care's response Dear gvnarayan, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
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