[Resolved] Snapdeal.com — long time to return but don't pick up my product

nandan6263

from Muragacha, West Bengal

Address:

733129

11th december2017 return a brown leather jacket but don't pickup my return product .Snapdeal account status -return request registered .maximum of one month .I doing contact and email but do not responce.i send pic of product in Snapdeal help site but don't response ...please solve my problem . don't help me Snapdeal help centre . don't received phone .please registered my complain against Snapdeal and regards to u .and arrange of refund my money .today I opened my Snapdeal account but status show same ..please solve my problem .

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Jan 24, 2018

Complaint marked as Resolved

Order number-886643558 Order id-20526495264 Ticket id-45088615

Snapdeal.com customer support has been notified about the posted complaint.

Jan 19, 2018

pawan antal's response Please return my payment

Verified Support

Jan 24, 2018

Snapdeal.com Customer Care's response Dear Nandan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Comments

pawan antal

from Nilokheri, Haryana

1phone purchase Keya Snapdeal se Ko kaam nhi kr rha tha hm me usko return Keya 3 or 4 times hua last time phone de deya Lekin Snapdeal walo ne nhi to phone deya na hi payment.

Snapdeal.com Customer Care's response, Jan 25, 2018

Verified Support

Dear Pawan,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Feb 2, 2018

Verified Support

Hi Pawan,

Hope you are doing good.

We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal

Superman787

from Mumbai, Maharashtra

A very bad experience by buying goods on snapdeal. I have bought a cream but but instead of whitening my skin it had side effect on my face very bad product do not buy from this cheap company please reply me fast and take action

Snapdeal.com Customer Care's response, Jan 25, 2018

Verified Support

Dear customer (Superman787),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Feb 2, 2018

Verified Support

Hi customer (Superman787),

Hope you are doing good.

We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal

Chclt

from Bhadrachalam, Telangana

I have registered for return the product but no response from snapdeal

Snapdeal.com Customer Care's response, Feb 17, 2018

Verified Support

Dear customer (Chclt),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Feb 27, 2018

Verified Support

Dear Customer(Chclt),

Hope your concern is resolved. Please connect with us on help@snapdeal.com if you need any further assistance.

Regards,
Team Snapdeal