[Resolved] Snapdeal.com — loreal professional shampoo 750ml received payment made for 3000 ml | |||||
I have made a purchase of 3000ml or loreal professional shampoo from snapdeal they have sent me only 750ml (Ie 25%) of the ordered quantity but it was cod paid 579 rs (Invoice for rs 605 after discount coupon code it was 579), so i made full payment to the concerned person and took delivery and opened it and checked it and was shocked to see it was only 25% of what i have ordered for. I have sent an email to them on the same day night i received the product (14th july 2018). I have requested them to give me assurance by email that i they will resend the quantity ordered only then i will return the product they are saying i should return the product then they will check and if possible they will check with the supplier and then get back to me. My question to them was when i placed the order that time the product was available but on delivery they cheat us by sending only 750ml instead of 3000 ml. I want them to send me the quantity i have ordered for and what i have paid for... And also compensation for the time i have wasted by contacting them on [protected] which is utter time waste and does not get us connected to them... The emails i have sent them over the last one week for which they are not giving an appropriate reply and just asking me to return the product without assuring me that they will send the product what i have ordered for... Was this information helpful? | |||||
Aug 27, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 27, 2018 Snapdeal.com Customer Care's response Hi Nikita, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
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