[Resolved]  Snapdeal.com — l'oreal x-tenso shampoo and conditioner

Address:560025
Website:snapdeal.com

Order id no [protected] dtd 9th september 2019.

Problem : the product seems to be fake. I have come to the conclusion as
1. After using it my hair completely frizzed up even though i just straightened my hair about two weeks prior.
2. The shampoo had a very chemical smell, not like the original
3. The container is normally white with blue but the bottle is cream in colour.
Please revert and forward this complaint to l'oreal too.

Waiting anxiously for a reply.

Reagards
Paula ganguli
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Nov 16, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Snapdeal.com Customer Care's response
Dear Paula Ganguli,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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