[Resolved]  Snapdeal.com — lotus herbal cellular diamond facial kit 160 gram.

Address:Etawah, Uttar Pradesh, 206001

I have ordered above mention item and paid online before delivery but the product is not delivered to me till date but company is showing product delivered. I have lodge a complaint on snapdeal website but they have not done any solution yet. So plz do some thing that at least my payment made will refund to me. After dispatch no shipment id or courier id is shown to.me so that I can track my courier. Delivery time shown to me is 5 to 7 days but only after three days item is delivered as showing in snapdeal website it is totally fake no product is delivered to me or even I think the item is not even dispatched from seller only my money is debited from bank . I can also provide my bank details if necessary plz solve my issue or refund my money.snapdeal is a totally fake company.
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Snapdeal.com Customer Care's response
Dear Shoaib (shoeb.usmani53),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information