[Resolved] Snapdeal.com — m3 smart band with heart rate sensor

 
2 Reviews
Karunagappally, Kerala, India
 Dhaneshkalabham on Jan 11, 2019
I ordered two smart band from snapdeal using cash on delivery method order id [protected] & [protected]. The seller shipped both items in a single invoice and a single packet both the item reached on 07th january 2019 in a single packet and also paid the money. But after opening the packet it contains only one item. Then i initiate a return process and also give the bank details.. Two days later one message received add bank details for initiating neft and also provides a link.. But i cant add my bank details in the app. There is no option for adding the same in the snapdeal app. It means snapdeal chetaing the customers. So i kindly take necessary action for refund
Complaint marked as Resolved Feb 14, 2019

Complaint Status


[Jan 11, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Jan 12, 2019
Dear Dhaneshkalabham,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Updated by Dhaneshkalabham, Jan 12, 2019
Today snapdeal send a msg add neft details and a link also given... After clicking the said link search engine goes to snapdeal and opened my order page.. But in this page their is no option for adding bank details...
Verified Support
Snapdeal.com Customer Care's response, Jan 14, 2019
Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments  1 Comment     Updated: Share0Tweet0

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Today snapdeal send a msg add neft details and a link also given... After clicking the said link search engine goes to snapdeal and opened my order page.. But in this page their is no option for adding bank details...

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    Snapdeal.com - m3 smart band with heart rate sensor