[Resolved]  Snapdeal.com — missing article from the order delivered

Address:110020
Website:Snapdeal.com

I ordered 3 cargo pants from snapdeal and received two packs said to be containing them and i subsequently made the cod but to my surprise each pack was containing only one pcs, i. E. One article was missing from it, besides this the received item was also different from what i ordered, so i immediately complained it with the snapdeal under the heading - i didn't get what i ordered and in comment box mentioned about the missing article, they put all the three items in return and refund and took back both the cargos but did not address about the missing article, i mailed them on 27.12.2017 about the missing article also which had query no. 45319294, which was to be addressed within 24 hour but i am still waiting for response. My order id was [protected].
Was this information helpful?
No (0)
Yes (0)
Feb 16, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2018
Snapdeal.com Customer Care's response
Dear customer (Miten Rks),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information