[Resolved]  Snapdeal.com — missing display unit

Address:

Visakhapatnam, Andhra Pradesh, 530045

Hello team,

I have raised this concern on the same day when i received the product from the courier.

One thing, i am not understanding snapdeal did schedule the pick up to replace the part when i reported. The courier report has come and said he will not pick it up for missing accessories.

If the product was shipped in that condition what can i do? I did sanpdeal number daily thrice where i end up with ivr it will not give me a chance to speak to customer rep of snapdeal to notify the issue.

From day 1 i received the product i was calling the customer care number with no luck.

I appreciate if some one from snapdeal could reach me on this number [protected] to sort the issue.

Here, i am looking for refund because its more than a week where i received the product and display unit is missing. I have cancelled the replacement because no one answer my call when dial the phone number listed on your website. You may please come and take the product like how it came because it is of no useful what should i do with the wrist band and charging cable with out main unit.

Now, i am not getting the option to select for refund for this product which i placed order for 'm3 smart band with heart rate sensor features and many other impressive features, water proof or sweat free compatible with all device (Black)' on 8th march 2018 order id # [protected].

I am really getting frustrated and it is annoying me for something i paid and the part is not listed. I am not sure how things are going at your end and till now, i haven't received a call from snapdeal and they are least bothered about their services i believe.

Thank you!

Regards,
Luther martin