[Resolved]  Snapdeal.com — Missing Product serial no and Seal in Invoice provided

Address:

Bangalore, Karnataka

Hi, I had purchased Lenovo G[protected] model a month back and the Order ID is [protected] After 2 weeks o[censored]sage of the laptop there was technical issues, we contacted Lenovo support team and it was discovered that it has motherboard issues, they are ready to replace us the laptop based on the invoice details of the product purchased. We sent the snapdeal invoice bill to Lenovo support team and it was found that the invoice did not have the laptop serial no neither the seal of the company. We contacted snapdeal support team and we have called them several times they have taken 120 hrs(which is constant calling from our end from 23rd Apri the day we raised request with snapdeal) and still we have not received the detailed invoice, which is a breach of sale contract. Lenovo support team is constantly following us on the invoice details to take the next action and they are not ready to take next action until they receive the proper invoice and yet no reply from SNAPDEAL!!! The worst support team ever! Regards, Vivek.