[Resolved]  Snapdeal.com — Mobile lava kk t 32 i complaints against snapdeal for refund

Address:New Delhi, Delhi, 110044
Website:snapdral.com

. Mukesh gupta
Address: g-49 saurabh vihar jaitpur badarpur
City/town: delhi 110044
State: delhi / new delhi
Email: [protected]@gmail.com
Contact no. [protected]

Subject: complaints against snapdeal for refund
Value: 1299

E shopping
Complaint against snapdeal for refund
By mukesh
I return an item on 30 december but not received my money yet 23/01/2017. I am very disappointment from snapdeal. I am calling to snapdeal c care daily but not response from there. When i call c care he give me reference no but not any revert call from there. My refernce no[protected] on feb he call me any he want to me bank statement then i was send bank statement today 23/07/2017but not any response from there. I am spent 450 rs to call c care. I am very harrash from this
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Feb 27, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jan 24, 2017
Updated by mukeshgupt
. mukesh Gupta
Address: g-49 saurabh vihar jaitpur badarpur
City/Town: Delhi 110044
State: Delhi / New Delhi
Email: [protected]@gmail.com
Contact No. [protected]

Subject: complaints against snapdeal for refund
Value: 1299

E SHOPPING
Complaint against snapdeal for refund
by mukesh
I return an item on 30 December but not received my money yet 23/01/2017. I am very disappointment from snapdeal. I am calling to snapdeal c care daily but not response from there. when i call c care he give me reference no but not any revert call from there. my refernce no[protected] On feb he call me any he want to me bank statement then i was send bank statement today 23/07/2017but not any response from there. i am spent 450 Rs to call c care.i am very harrash from this

Verified Support
Jan 25, 2017
Snapdeal.com Customer Care's response
Dear mukeshgupt,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Comments

Had purchased shoes from snap deal the size was not proper and it's defected the courier person refused to take the shoes and I have been constantly calling them and also the manager Mr rakesh yadav they are just not replying to my call.
Snapdeal.com Customer Care's response, Feb 2, 2017
Verified Support
Dear Raj13011997,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal
Had purchased shoes from snap deal the size was not proper and it's defected the courier person refused to take the shoes and I have been constantly calling them and also the manager Mr rakesh yadav they are just not replying to my call.
Snapdeal.com Customer Care's response, Jan 25, 2017
Verified Support
Dear Raj13011997,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

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