[Resolved]  Snapdeal.com — Mobile phone I returned and didn't get refund.

I wish to complaint the mobile iPhone 7(128gb black) which I have ordered on snapdeal and i have received silver color. which was not a good quality also not working the headset, the color which I have ordered is not I have received also it has some sounds inside when shaking.
Although I was not satisfied with this product
I have returned my phone to refund.Last 5 days the status is showing quality checking in progress, i don't know what they are doing these days.Every day i send mail for the updates at [protected]@snapdeal.com, they give the reply next 24-48 hours they will rectify this.I need my money back.Please do the refund as soon as possible
I'm looking forward to hearing from you to resolve this problem.
This is my order id :[protected] place on 02July2020.
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Aug 13, 2020
Complaint marked as Resolved 
I got my cash back !
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2020
Snapdeal.com Customer Care's response
Dear Najeeb,

Hope you are doing good.

Apologies for the inconvenience caused.We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

Regards,
Team Snapdeal
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Please refund my cash back to my bank account as soon as possible
Snapdeal.com Customer Care's response, Aug 6, 2020
Verified Support
Dear Najeeb,

Hope you are doing good.

Apologies for the inconvenience caused.We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

Regards,
Team Snapdeal

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