[Resolved]  Snapdeal.com — money deducted but order not placed

Address:Vadodara, Gujarat, 390025
Website:snapdeal.com

I ordered — mac foundation, studio fix compact face 65gm on date 9 oct 2018 and paid the amount by internet banking by sbi. After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on snapdeal. Please confirm the order or refund the amount whichever is possible

Snapdeal account name: rudri dave
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Nov 17, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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