[Resolved] Snapdeal.com — money deducted from my bank account , money not yet back after order not confirmed..

sonal wankhade

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, New Delhi, Delhi

27jun I purchased titan watch..then money deducted from my baroda debit card 609rs after snapdeal send me msg about confirmation my order but order not confirmed and not any updates about my purchased but money deducted from my account after snapdeal send me msg about again payment of titan watch...very horrible service I m worried about my money plz return my money...I'm tired now... Because many call and mail to customers care but not any response I have received one mail about refund.. But when I saw to my bank they called me that's is not true mail if they are sent money to your bank account then you received money..I think this is fraud service of snapdeal please solv my problem...Thank you

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Aug 30, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jul 25, 2019

Updated by sonal wankhade my order id is [protected] please check and refund me please

Verified Support

Jul 25, 2019

Snapdeal.com Customer Care's response Hi Sonal,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal