[Resolved]  Snapdeal.com — my order id: [protected] and my return ticket id: 43684622.

Address:Bareilly, Uttar Pradesh, 243001

Dear,

My order id: [protected] and my returned ticket id: 43684622.

If you do not have to replace the drill machine, then please tell me, i am returning your device to you. Please mail your address so that i have returned your device and in return i do not want any money, you consider it a gift from me.
Please mail your address, please mail it. I will not keep this drill machine. I will give it back to you. I do not want this machine whose entire baggage is not fully completed.
And if you send me back, then you will not ask me why this is sent back because it is totaly worthless. I do not have take it. I have mail you many times. Please replace or replace. No, you are not doing.

Thank you

Regards,

Ramesh kumar
[protected]
Bareilly

On sun, oct 1, 2017 at 1:58 pm, ramesh gangwar wrote:
Dear,
I am writing u so many times but i dont have received amy main from your side. Please update me u have returned your device and refund my money or not, if not then i have purchased another one.

Dear,

I have received only 4 or 5 bits with this machine please returned this machine or replaced this machine.

Get outlook for android

From: ramesh kumar
Sent: saturday, 30 september, 2:51 p. M.
Subject: fw: fwd: re: fw: snapdeal is addressing your concern # 43782169: fwd: ticket id:43684622.
To: [protected]@snapdeal.com
Cc: [protected]@snapdeal.com

Dear,

Do you have to replace or do not to have replace the device, so that i can make another request and see how good your service and your company are.

From: ramesh kumar
Sent: friday, september 22, 2017 5:41 pm
To: [protected]@snapdeal.com
Cc: [protected]@snapdeal.com
Subject: fw: fwd: re: fw: snapdeal is addressing your concern # 43782169: fwd: ticket id:43684622.

Dear,

What about my product query.

From: ramesh kumar
Sent: friday, september 22, 2017 10:53 am
To: [protected]@snapdeal.com
Cc: [protected]@snapdeal.com
Subject: fw: fwd: re: fw: snapdeal is addressing your concern # 43782169: fwd: ticket id:43684622.

Dear,

Sir let me know how many months it takes to have a return or to figure out whether this part is to return or not, about 20 days are going to happen this case.
If you do not talk about people just, then give me your senior's mail id.

Please do needful response.

Thanks and regards,

Ramesh kumar
[protected]

From: team snapdeal
Sent: friday, september 22, 2017 10:28 am
To: ramesh kumar
Subject: re: fwd: re: fw: snapdeal is addressing your concern # 43782169: fwd: ticket id:43684622.

Dear ramesh,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards,
Team snapdeal

···
On 11:38 pm sep 21, ramesh kumar wrote:
Dear,

What about my query. Please update as soon as possible.

Get outlook for android

From: team snapdeal
Sent: tuesday, 19 september, 12:40 p. M.
Subject: re: fw: snapdeal is addressing your concern # 43782169: fwd: ticket id:43684622.
To: ramesh kumar

Dear ramesh,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.
Regards,
Team snapdeal
���
On 12:28 pm sep 19, ramesh kumar wrote:
Dear,

So far, my courier has not returned, i[censored] do not have to returned then tell me and how long do you have to tell. My order id: [protected] and my returned ticket id: 43684622.
I did this order on september 1st and the order for the returned was made to you on 8th september. And today is 19th day and no one has came to taken a product.
Such a wasteful service is not of any company where can any online company given another product by returning in 5 to 6 days.
Please return my money by returning my product. I am writing this email to you to bring a matter of failure (Poor services) in your knowledge as i am really very disappointed with the services i got this time!
And i am giving you a snapshot with this in which i have accepted the refund. One of the biggest problem is that none of your customer care number works properly, so that you can talk to a representative.

Thanks and regards,

Ramesh kumar
[protected], [protected]
Bareilly

From: snapdeal support
Sent: friday, september 15, 2017 3:10 pm
To: ramesh. [protected]@live.com
Subject: snapdeal is addressing your concern # 43782169: fwd: ticket id:43684622.

Dear customer,
Thank you for writing to snapdeal
We are pleased to work on your concern and will reply to you within the next 24 hours. Your reference number for this query is 43782169.

We hope your earlier email mentions the order id and item name linked to your query.in case not, please share these in reply to this email.

For any future correspondence on this reference number, or if you have a new query, please write to us in our
Help center
. Here's how simple it is!

Click on 'contact customer care' in our help center select your order or select 'any other query' for non-order related queries select your query from the drop-down menu

You will either get your answer right there or have the option to write in to us. While you are in the help center, you can also browse through our comprehensive faqs.
We look forward to helping you!
Team snapdeal
Check out our
Easy returns policy
| browse top faqs, please go to
Help
| support a cause via
Sd sunshine

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— forwarded message —
From: "[protected]@snapdeal.com"
Date: 14 sep 2017 4:43 p. M.
Subject: return : powerful 10mm drill machine + 6 hss bits metal + 1 masonary bit wall + 41 pcs screwdriver set
To: "gangwar. [protected]@gmail.com"
Cc:

Snapdeal

Hi ramesh,
Thank you for contacting snapdeal!
At snapdeal, we strive to provide nothing but the very best service to you. We love to hear from you as your feedback plays a vital role in helping us constantly evolve and enhance our services.
We really apologies for the inconvenience caused to you. We are offering you a compensation of rs. 100/-, if you agree can reply on same email with your revert. We will certainly analyse your feedback in detail and take action accordingly.
Reference number: 43684622 issued on:
Thank you,
Team snapdeal
Check out our easy returns policy | browse top faqs, please go to help | support a cause via sd sunshine


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Nov 8, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Snapdeal.com Customer Care's response
Dear rameshcl,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
Mar 07, 2018
Updated by rameshcl
no solution recived from snapdeal side
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