[Resolved] Snapdeal.com — nike jacket received a different 1 from the picture and duplicate

 
1 Review
 Kusum Keshav on Jan 1, 2018
As i had ordered a nike jacket in an offer.. When i received it i found it duplicate and different from the description given for the product. And it's material is very low quality.in description they have given it as a dipatchable hood but the one i received is non dispatchable hood. And the jackets stiching threads is not strong. As i have paid rupees 1799 but the jacket i received is worth rupees 500. So i have requested to return but the receiver have not arrived to pick it up but status is that they will pick it up within 3 days. But it's already 5 days but they have not picked it. And i'm still waiting for refund
Complaint marked as Resolved Feb 6, 2018

Complaint Status


[Jan 01, 2018] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Jan 02, 2018
Dear Kusum Keshav,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    54%
    Complaints
    11006
    Pending
    4420
    Resolved
    4876
    phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    location
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    Snapdeal.com - nike jacket received a different 1 from the picture and duplicate