[Resolved] Snapdeal.com — nike shoes wrong delivery | |||
I have just received a mail and message that i have cancelled my return request for the purchase order id [protected] on 1st february. I have been mailing continuously for my issue as no body is coming for the pickup as wrong product has been delivered to me for which i have raised my complaint on first day but nothing is happening from your end to help me out. I have been given various date for pick of my product now snapdeal care team is messaging me that as per my request they have cancelled my return request on my instruction which i never asked for. I have been trying to call oncustomer care but no call is connectibg to speak directly to team. Even requsted in mail to speak to me for my issue but no body is taking care of me. kindly arrange to pick up my shoes at earliest as wrong shoes has been delivered to me as per my request. Below is my previous mail. Hope to hear from you soon and quickest solution. I have been confirmed for pickup of my nike shoes purchase order id [protected] on 1st february. But till date nothing is happening till date and only date is extending for pickup. Trying to call customer care but unable to talk to care no given and only computerised call is attended. No response further. I am frustrated with the services now and unable to move out of home as everyday expecting pickup. Kindly confirm pickup status and do give a call urgently. Why 11th february date extended. Was this information helpful? | |||
Mar 18, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 13, 2019 Snapdeal.com Customer Care's response Dear Rayvin, Hope you are doing good. We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days. Regards, Team Snapdeal | |||
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