[Resolved] Snapdeal.com — no one is coming for replacement of product

mamta manocha

from Mumbai, Maharashtra

Address:

159 d.b. market,karol bagh new delhi, delhi, 122001

I have orderd shezone blue platform heels but its size didn't fit i selected to replacr the product with bigger size but no one is coming to pick up the product although it is dislpaying that your pickup has been reschelduled this has happened 4 times and the request for replacement is being cancelled on its own. Please act as soon as possible because it is troubling me again and again. Courrer boys are also not picking the call. This has become a hectic

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May 25, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Snapdeal.com Customer Care's response Hi Mamta!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Apr 21, 2019

Updated by mamta manocha My order ID is [protected]

Verified Support

Apr 22, 2019

Snapdeal.com Customer Care's response Hi Mamta,

We are sorry for the unpleasant experience you’ve been through. Please share your 11 digits order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Apr 22, 2019

Updated by mamta manocha [protected] is the 11digit order ID

Verified Support

Apr 23, 2019

Snapdeal.com Customer Care's response Hi Mamta,

Apologies for the inconvenience caused. Request you to share the order ID so that we can help you out.

Thanks!
Team Snapdeal

Apr 24, 2019

Updated by mamta manocha My order Id is mentioned above twice please see it and act accordingly as soon as possible 😕😕

Verified Support

Apr 24, 2019

Snapdeal.com Customer Care's response Hi Mamta,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Apr 24, 2019

Updated by mamta manocha Subborder ID [protected]

Apr 30, 2019

Updated by mamta manocha What happened what about the status of my complaint?????

May 04, 2019

Updated by mamta manocha Pick up update submit nahi ho raha