[Resolved] Snapdeal.com — No pickup getting done for refund | |||||
Order no. [protected] is not getting picked up for refund. It's been more than a week and a half, they are keeping on rescheduling the date but never getting picked. Customer care people are also not helpful. They are unable to commit on a date for pickup. They call regularly and say they are checking with logistics. The website is also not good since it is not allowing to complain about the delay in pickup related to order refund. Every day we are getting sms saying that pickup will be done today but at the end of the day we get another sms saying pickup was unsuccessful (Without the reason mentioned). The contact number +91 [protected] in sms is temporarily out of service for more than a week. They are really painful. I want the pikup to be done at the earliest and refund given. Was this information helpful? | |||||
Sep 18, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 18, 2016 Snapdeal.com Customer Care's response Dear Tathagata Saha, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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