[Resolved]  Snapdeal.com — no replacement no refund

Address:	Bhopal, Madhya Pradesh, 462038
Website:	snapdeal.com

Hi, i have ordered "philips curl ceramic hp 8602 hair stylers black and white" (2000 rs/-) on 16th november 2017 (Order id: [protected]) but wrong product got delivered on 20th november (Instead of curler, straightener got delivered). When i raised a request for replacement, it got executed on 24th nov... But still i am waiting for my product as there is no any update reflecting on snapdeal page regarding order. Getting only below details:

Once item is received back at snapdeal, replacement request is approved after the quality check.
Your replace request is being processed (Ticket id:[protected]

Picked up successful.in transit to snapdeal
12:56 pm, 24 nov, 2017
Courier is out to pickup your item
10:14 am, 22 nov, 2017
Replacement request is under process
09:13 am, 22 nov, 2017
Pickup has been scheduled with jv_express
09:13 am, 22 nov, 2017

Completely disappointed!!!
Cheater!!