Snapdeal.com — No tracking details of my order found

Address:Dakshin Dinajpur, West Bengal, 733101
Website:www.snapdeal.com

I made an order of kutchina aster hood chimney, id [protected] on 23 rd july, its already 4 days gone but did not get any courier details. Perhaps the seller did not handed over the item to any courier partner. Though mailed in help centre many times, did not get any reply from them. I have already paid rs 18913 for the same. Please let me know whether the item will be delivered or not?
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Dear prasun kumar choudhury,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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